Posts in Leadership
Resilience: The key to winning in a world of uncertainty

Only one thing will be certain....and that’s this: things are going to get even more uncertain. Nearly everything is changing, and faster than ever before. And along with this increased speed and uncertainty, we’re all expected to work harder, faster and smarter.

How quickly and effectively we can recover from adversity and set-backs will determine how successful we can be.

Read More
FIT Feedback - 4 Steps for delivering effective feedback to colleagues

One of the foundations of creating a high-performance team is establishing a strong culture of feedback. Feedback should flow freely and effectively from Manager to Team Member, from Team Member to Manager and from Team Member to Team Member.

In this article I introduce a template that will help you to deliver more effective feedback at work. The "FIT Feedback" approach acknowledges that people respond best to feedback when they understand the "WHY" and feel valued when they walk away having been coached to identify tactics and strategies.

Read More
LeadershipBen Lancken
Get a Life - Do what you love

Life is too short - we don't have enough time to be unhappy or to do things we don't want to. Instead of spending your week wishing the weekend would arrive, maybe you ought to create a life that you don't feel the need to constantly escape from. It will not only make you happier, it will also make you way more successful.

We all have a choice. Choose to do what you love, any other choice seems crazy to me.

Read More