Commercial & values-driven c-suite executive with an extensive background in developing and implementing innovative customer strategies, leading large-scale business & technology transformation programs & working at the intersection of risk & strategy to improve the performance of large service sector organisations.
Global experience spanning senior leadership roles in Australia, Germany & Denmark in the Hospitality and Aged Care sectors.
Extensive experience in leading & governing high-value digital transformation programs to implement integrated enterprise technologies including top-tier CRM, ERP & HRIS solutions. Passionate about leveraging data to improve the lives of older Australians in care.
Passionate about developing leaders at all levels. Industry Supervisor at Torrens University supervising PHD students exploring leadership in the service context. Accredited facilitator & coach of The Leadership Challenge, the world's leading research-based leadership development framework.
